FAQs
Software
The software does not start - a message appears that the unit has not been recognised. The green lamp on the unit does not light up either.
| There are several reasons for this. There are several possible causes: Is the USB cable plugged in? Has the device been switched on? Another possibility is that the power supply to the USB port is also a possibility. A USB hub with its own power supply can help here. can help. It is also important to note that the Audecom does not work on a USB 3.0 port. |